Service Request Ticket - # 26209

Service Request Information

CONTACT Name Lane, Mark   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 11, 2008 08:32 AM
Department Bookstore Phone 88664
Location Email lanem@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20030609[Edit Inv] (opens in a new window) Bldg/Room ITC 207
Service Tag HM80Y41 Description Dimension 4600, P4-2.80GHz
Serial No. HM80Y41 Location ITC 207 Storage (was Kristi Dopp, bookstore)

CPU Pentium 4-2.80Ghz


OS Software MS Office Pro from P0047320

Wired NIC 00:0C:F1:E9:EC:36

TECHS Submitted by Katie Jessel Contact kjessel@wou.edu 88925
Primary Technician Contact ashinn06@wou.edu 88925

Tracking

Entered by Date Memo
Adam Shinn
Email

Public
Entered by Date Memo
Adam Shinn Jun 16, 2008 02:42 PM 
Task reassigned to Adam Shinn.
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Adam Shinn Jun 16, 2008 02:42 PM 
Called and talked to mark and he said the 
problem no longer exists.
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Brad Dougherty Jun 12, 2008 10:41 AM 
A tech needs to go and look at this.
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Brian Berkley Jun 11, 2008 01:07 PM 
Task reassigned to Network Support.
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Katie Jessel Jun 11, 2008 08:33 AM 
Is trying to send an all faculty and staff email 
and gets a popup error: "the mail server is 
unknown or illegal alias"

Is in office all day.
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