Service Request Ticket - # 26231

Service Request Information

CONTACT Name Weston, Breanna   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 11, 2008 06:47 PM
Department Phone 88657
Location Email westonb@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20050202[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Inspiron 6000, Intel Pentium M Processor 730
Serial No. 340BY71 Location PDR

CPU Pentium M 730 1.6GHz


OS Unknown Software

Wired NIC 00:12:3F:DE:1C:A2

TECHS Submitted by Adam Bates Contact abates@wou.edu 88925
Primary Technician Contact wittb@wou.edu 89201

Tracking

Entered by Date Memo
Brian Witt
Email

Public
Entered by Date Memo
Brian Witt Jun 12, 2008 02:55 PM 
Third party software was controlling the wireless
adapter and wasn't connecting to the network.  I
disabled the software and let windows control the
device.  This solved the issue.
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Brian Witt Jun 12, 2008 10:37 AM 
Task reassigned to Brian Witt.
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