Service Request Ticket - # 26234

Service Request Information

CONTACT Name Kramer, Kathy   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 12, 2008 07:47 AM
Department Phone 88169
Location Email kramerk@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20051158[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Sun Ray 2 Ultra-Thin Client - NTC-10Z-00
Serial No. S0612YB90E0 Location PDR

CPU Unknown


OS Unknown Software

Wired NIC 00:14:4F:0E:98:1E

TECHS Submitted by Mark Lyons Contact mlyons@wou.edu 88925
Primary Technician Contact wehnera@wou.edu 88624

Tracking

Entered by Date Memo
Adam Wehner
Email

Public
Entered by Date Memo
Brian Berkley Jun 12, 2008 09:56 AM 
Task reassigned to Adam Wehner.
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Mark Lyons Jun 12, 2008 07:49 AM 
Kathy attempted to login to her thin client this 
morning and after entering her password it froze 
while loading. She has three icons on her desktop 
and is unable to do anything.
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