Service Request Ticket - # 26241

Service Request Information

CONTACT Name Williams, Carissa   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 12, 2008 10:04 AM
Department Phone 88212
Location Email williamc@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Monitor Edit WOU # 20050338[Edit Inv] (opens in a new window) Bldg/Room UNK
Service Tag Description Dell 19in Flat Panel Monitor #1905FP
Serial No. CN0T61167161857NADB5 Location UNKNOWN
TECHS Submitted by Shannon McCormick Contact smccormick06@wou.edu 88925
Primary Technician Contact asundkv@wou.edu 88925

Tracking

Entered by Date Memo
Audrey Sundkvist
Email

Public
Entered by Date Memo
Audrey Sundkvist Jun 23, 2008 09:55 AM 
Carissa said this still happens, but at random,
which makes me think it is a bug.
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Audrey Sundkvist Jun 16, 2008 12:41 PM 
Scratch that... that is her monitor. 20031291[Edit Inv] is
her PC.
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Audrey Sundkvist Jun 16, 2008 12:20 PM 
20050338[Edit Inv] is her WOU#
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Audrey Sundkvist Jun 13, 2008 11:51 AM 
Task reassigned to Audrey Sundkvist.
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Audrey Sundkvist Jun 12, 2008 01:06 PM 
Called and left a voice mail saying we can
possibly remote it, but need the WOU number and
her available.
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Shannon McCormick Jun 12, 2008 10:05 AM 
****This is an email****

Hello-

I am having a problem with my calendars. I use 
Thunderbird for my email 
and calendar management. Every time I try to view 
another calendar it 
asks for my password then it created every 
calendar I have again with a 
new prefix. Example. If I try and open Carl's 
calendar it will recreate 
every calendar that I have with Carla's name in 
front of it. So I end up 
have thirty calendars that are repeated. Please 
help me! ;)

It would be great if someone can remote in, I 
will be in a meeting from 
10-11 am and again at 2pm. Let me know what can 
be done.

Thanks for your help!

-- 
Carissa Williams
Program Manager
Western Oregon University
Division of Extended Programs
345 North Monmouth Avenue
Monmouth, OR 97361
503-838-8707
800-451-5767
FAX: 503-838-8473
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Shannon McCormick Jun 12, 2008 10:04 AM 
****This is an email****
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