Service Request Ticket - # 26254

Service Request Information

CONTACT Name Johnson, Karen   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 13, 2008 09:45 AM
Department College of Education Phone 88235
Location Email johnsonk@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
TECHS Submitted by Emily Warner Contact ewarner@wou.edu 88925
Primary Technician Contact asundkv@wou.edu 88925

Tracking

Entered by Date Memo
Audrey Sundkvist
Email

Public
Entered by Date Memo
Audrey Sundkvist Jul 15, 2008 03:41 PM 
After a cold reset it stopped asking for a password.

I set it so that the envelope feeder uses Envelope
#10 as the size. So the user has to o to the
printer and tell it to print the job at the
beginning, but not for each envelope like before.
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Audrey Sundkvist Jun 16, 2008 11:53 AM 
http://forums11.itrc.hp.com/service/forums/bizsupport/questionanswer.do?admit=109447626+1213641379927+28353475&threadId=1210430


140.211.118.89
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Audrey Sundkvist Jun 16, 2008 11:34 AM 
The printer settings are locked and old tasks
aren't opening/show the code to unlock it.
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Audrey Sundkvist Jun 13, 2008 11:58 AM 
Task reassigned to Audrey Sundkvist.
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Emily Warner Jun 13, 2008 09:47 AM 
She is having trouble with the printer tray 
settings. When she prints envelopes from computer 
(20020755), she has to walk to printer (20020670) 
and choose the right tray even though she already 
chose the correct tray on the computer. 

Available during normal business hours.
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