Service Request Ticket

Service Request Information

CONTACT	Name	Holman-Kidd, Hilary	Date	Jun 16, 2008 01:47 PM
	Department	VP Academic Affairs/Provost	Phone	88271
	Location		Email	holmankh@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Computer	Edit WOU #	20070527 (opens in a new window)	Bldg/Room	OFF
	Service Tag		Description	Dell OptiPlex 745 2.13GHz, 2M, 1066FSB
	Serial No.	F19L5F1	Location	PDR
	CPU	Intel Core 2 Duo E6400(2.13GHz, 2M, 1066MHz FSB)
	OS	Unknown	Software	MS Win Xp Pro installed, MS Office Pro 2007 from P00 installed as Office Pro 2003
	Wired NIC	00:1A:A0:75:97:B9

TECHS	Submitted by	Tricia Flaherty	Contact	flahert@wou.edu	88925
	Primary Technician		Contact	asundkv@wou.edu	88925

Entered by	Date	Memo
Audrey Sundkvist			Email Public
Entered by	Date	Memo
Audrey Sundkvist	Jul 09, 2008 11:36 AM	We set up the scanner/printer function of this. She needs to contact telecom about the fax portion.	Add Attachment
Audrey Sundkvist	Jul 08, 2008 02:57 PM	Tomorrow at 11am.	Add Attachment
Audrey Sundkvist	Jul 08, 2008 02:46 PM	I will meet with Hillary to do this task once Richard is back from a task he is working on.	Add Attachment
Adam Wehner	Jul 08, 2008 10:01 AM	Task reassigned to Audrey Sundkvist.	Add Attachment
Adam Wehner	Jul 08, 2008 10:01 AM	Also make sure she is an Admin on her box.	Add Attachment
Audrey Sundkvist	Jun 17, 2008 10:12 AM	7:30-4 MRF are when she is in.	Add Attachment
Tricia Flaherty	Jun 16, 2008 02:08 PM	This is in ITC008 Invnetory Counter/bottom shelf with invoice	Add Attachment
Tricia Flaherty	Jun 16, 2008 01:49 PM	This is for an isolated part of the new Nursing and Math Building area that needs to have a copy and fax functions. you may need to hook up the USB to get the scanner functions going for her	Add Attachment