Service Request Ticket

Service Request Information

CONTACT	Name	Estrada, Juana	Date	Jun 17, 2008 10:12 AM
	Department	College of Education	Phone	88052
	Location		Email	estradaj@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Computer	Edit WOU #	20070781 (opens in a new window)	Bldg/Room	OFF
	Service Tag		Description	Dell OptiPlex 755 2.66GHz,4M, VT, 1333MHz FSB
	Serial No.	1HF61G1	Location	PDR
	CPU	Intel Core 2 Duo E6750(2.66GHz,4M,VT,1333MHz FSB)
	OS	Unknown	Software	MS Office Pro Plus 2007 from P0065410 installed as Office Pro 2003
	Wired NIC	00:1E:C9:64:1F:29

TECHS	Submitted by	Tricia Flaherty	Contact	flahert@wou.edu	88925
	Primary Technician		Contact	bberkley@wou.edu	88955

Entered by	Date	Memo
Brian Berkley			Email Public
Entered by	Date	Memo
Brian Berkley	Jun 23, 2008 04:05 PM	Task reassigned to Brian Berkley.	Add Attachment
Brian Berkley	Jun 23, 2008 04:03 PM	Emailed her how to connect to Guppy.	Add Attachment
Christian Mendez	Jun 23, 2008 09:17 AM	She said that she would like to have GUPPY networked as a printer option to this desktop she will be in all day	Add Attachment
Rebecca Murphy	Jun 20, 2008 05:50 PM	delivered	Add Attachment
Audrey Sundkvist	Jun 19, 2008 04:12 PM	4pm Friday 6/20 is when she wants to do this delivery.	Add Attachment
Audrey Sundkvist	Jun 19, 2008 03:47 PM	Kris Dalton is another contact for this 88482	Add Attachment
Brian Witt	Jun 17, 2008 11:53 AM	Left vm for setup times	Add Attachment
Audrey Sundkvist	Jun 17, 2008 10:43 AM	It is admin'd, named, bound, and default profile setup, and updating now.	Add Attachment
Audrey Sundkvist	Jun 17, 2008 10:22 AM	Imaging now.	Add Attachment
Tricia Flaherty	Jun 17, 2008 10:19 AM	This is in tech inbox#7	Add Attachment