Service Request Ticket

Service Request Information

CONTACT	Name	Carter, Steve	Date	Jun 17, 2008 04:42 PM
	Department	Business Services/Printshop	Phone	88440
	Location		Email	carterst@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Computer	Edit WOU #	20070807 (opens in a new window)	Bldg/Room	OFF
	Service Tag		Description	Dell OptiPlex 755 2.66GHz, 4M, VT, 1333MHz FSB
	Serial No.	H5M52G1	Location	PDR
	CPU	Intel Core 2 Duo E6750(2.66GHz,4M,VT,1333MHz FSB)
	OS	Unknown	Software	Roxio Creator Dell Edition and CyberLink Power DVD bundled with computer, MS Office Pro Plus 2007 from P0065477 installed as Office Pro 2003, Adobe Acrobat Pro v9 from P0074957
	Wired NIC	00:1E:C9:6E:08:4F

TECHS	Submitted by	Tricia Flaherty	Contact	flahert@wou.edu	88925
	Primary Technician		Contact	wehnera@wou.edu	88624

Entered by	Date	Memo
Adam Wehner			Email Public
Entered by	Date	Memo
Adam Wehner	Jul 01, 2008 09:42 AM	Computer is done.	Add Attachment
Brian Witt	Jun 19, 2008 10:18 AM	Task reassigned to Adam Wehner.	Add Attachment
Brian Witt	Jun 18, 2008 04:59 PM	Task reassigned to Brian Witt.	Add Attachment
Brian Witt	Jun 18, 2008 04:59 PM	Computer is set up. IKON printers are not. We need to research and meet with an IKON rep and learn how to add these printers.	Add Attachment
Audrey Sundkvist	Jun 18, 2008 02:43 PM	This machine is set up. B-Witt and Rebecca are delivering it now.	Add Attachment
Tricia Flaherty	Jun 17, 2008 05:02 PM	This is in tech inbox #5 with invoice and setup sheet dont forget monitor below tech inboxes	Add Attachment