Service Request Ticket - # 26318

Service Request Information

CONTACT Name Saffell, Tamie   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 18, 2008 11:12 AM
Department Student Success & Advising Office Phone 88057
Location Email saffellt@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20030663[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4600, P4-2.80GHz
Serial No. 2760Y41 Location PDR

CPU Pentium 4-2.80Ghz


OS Unknown Software MS Office Pro from P0047320, Macromedia Studio MX 2004 from P0052515

Wired NIC 00:0C:F1:EA:55:F1

TECHS Submitted by Christian Mendez Contact chmende@wou.edu 88925
Primary Technician Contact wittb@wou.edu 89201

Tracking

Entered by Date Memo
Brian Witt
Email

Public
Entered by Date Memo
Brian Witt Jun 19, 2008 09:12 AM 
I installed VLC.
Add Attachment
Brian Witt Jun 18, 2008 05:15 PM 
Task reassigned to Brian Witt.
 Add Attachment
Christian Mendez Jun 18, 2008 11:15 AM 
They are trying to watch a manufactured DVD, not 
DVDR and nothing happens

they went to my comp/dvd drive and it says that 
no dvd was found

they have tried on both drives and still nothing.

CALL the Front Desk: Someone will be available 
at: 8-8428 which is the front desk
Add Attachment