Service Request Ticket - # 26323

Service Request Information

CONTACT Name Maroney, Elisa   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 18, 2008 02:50 PM
Department Deaf Studies and Professional Studies Phone 88735
Location Email maronee@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20050208[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Power Mac G5 Dual 2.3GHz #ZOBL
Serial No. G8529CNRRTZ Location PDR

CPU G5 Dual 2.3GHz


OS Unknown Software
TECHS Submitted by Christian Mendez Contact chmende@wou.edu 88925
Primary Technician Contact chmende@wou.edu 88925

Tracking

Entered by Date Memo
Christian Mendez
Email

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Entered by Date Memo
Christian Mendez Jun 18, 2008 02:52 PM 
Task reassigned to Christian Mendez.
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Christian Mendez Jun 18, 2008 02:51 PM 
She logged in just fine yesterday to the same 
machine.

today when she turned on her machine and tried, 
the screen shakes like it does when you put in 
incorrect username/pass

she is sure she is using the correct user/pass

She restarted and everything works fine now.
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