Service Request Ticket - # 26328

Service Request Information

CONTACT Name Little, Stan   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 19, 2008 09:41 AM
Department Center for Academic Innovation Phone 88691
Location Email littles@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20070969[Edit Inv] (opens in a new window) Bldg/Room AD
Service Tag Description Dell Latitude D630, 2.40GHz, 4M L2 Cache, 800MHz
Serial No. 5MZDBG1 Location Dawn Brown, MIA 6/15/23

CPU Intel Core 2 Duo T7700(4MB L2/2,4GHz/800MHz)


OS Windows XP Pro Software MS Windows Vista Business downgraded to WIN XP Pro, MS Office Pro Plus 2007 from P0065983

Wired NIC 02:00:54:55:4E:01


Wireless NIC 00:1F:3B:7B:60:63

TECHS Submitted by Tricia Flaherty Contact flahert@wou.edu 88925
Primary Technician Contact asundkv@wou.edu 88925

Tracking

Entered by Date Memo
Audrey Sundkvist
Email

Public
Entered by Date Memo
Audrey Sundkvist Jun 19, 2008 03:37 PM 
Task reassigned to Audrey Sundkvist.
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Audrey Sundkvist Jun 19, 2008 03:37 PM 
I set up local logins for these machines with the
following credentials:
Login name: Instructor
Password: Traffic!

They are used off campus for training traffic
safety instructors. I also brought 6 12+' CAT-5
Cables for the laptops.
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Audrey Sundkvist Jun 19, 2008 02:15 PM 
These have been imaged, bound, named, updated, and
admined. I am going to deliver them.
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Tricia Flaherty Jun 19, 2008 10:14 AM 
I put these laptops with Setup forms in tech 
inbox#3, 5, and 6.  they also go with projectors 
from service Req#26329.  Please contact Stan 
Little for more details on how these will be 
used as they will be going off campus/in the 
field.  Also I gave Brian Witt a box of 
additional RAM for each of these laptops to be 
installed
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