Service Request Ticket - # 26333

Service Request Information

CONTACT Name Sauer, Nathan   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 19, 2008 11:18 AM
Department University Computing Solutions Phone 88960
Location Email sauern@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20071097[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell Latitude D630, 2.40GHz, 4M L2 Cache, 800MHz
Serial No. hz1kdg1 Location PDR

CPU Intel Core 2 Duo T7700(4MB L2/2,4GHz/800MHz)


OS Unknown Software MS Windows Vista Business downgraded to WIN XP Pro, MS Office Pro Plus 2007 from P0066717 installed as Office Pro 2003, installed Office Pro Plus 2007 on 3/2/10

Wired NIC 02:00:54:55:4E:01


Wireless NIC 00:1F:3B:9A:FE:BD

TECHS Submitted by Tricia Flaherty Contact flahert@wou.edu 88925
Primary Technician Contact ashinn06@wou.edu 88925

Tracking

Entered by Date Memo
Adam Shinn
Email

Public
Entered by Date Memo
Adam Shinn Jun 19, 2008 02:25 PM 
laptops have been imaged, named, bound and 
delivered.
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Adam Shinn Jun 19, 2008 02:21 PM 
Task reassigned to Adam Shinn.
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Tricia Flaherty Jun 19, 2008 11:24 AM 
I'm giving these laptops straight to Witt for 
imaging
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