Service Request Ticket - # 26342

Service Request Information

CONTACT Name Killoran, John   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 19, 2008 05:11 PM
Department The Research Institute Phone 88757
Location Email killorj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20050968[Edit Inv] (opens in a new window) Bldg/Room ITC 007
Service Tag JGCN491 Description OptiPlex GX620, Pentium 4, 3.2GHz, 2M, 800MHz FSB
Serial No. JGCN491 Location was John Killoran, TR

CPU Pentium 4-3.2GHz


OS Unknown Software TR has site license for Office Pro 2003, his office upgraded Dec2010 to Office 2010 Pro Plus on P00( order#5362)installed as Office 2007, CorelDRAW Graphics Suite X3 from P0063200, Endnote X1.0.1 from P0065757

Wired NIC 00:12:3F:CA:B4:92

TECHS Submitted by Jonathan Guillen Contact jguille@wou.edu 88925
Primary Technician Contact rmurphy06@wou.edu 88654

Tracking

Entered by Date Memo
Rebecca Murphy
Email

Public
Entered by Date Memo
Rebecca Murphy Jun 20, 2008 02:25 PM 
with help from adam task was complete.
 Add Attachment
Brian Witt Jun 20, 2008 09:20 AM 
Task reassigned to Rebecca Murphy.
 Add Attachment
Jonathan Guillen Jun 19, 2008 05:14 PM 
Nancy Ganson x88808 should be contacted to set up
a time. John has acquired a second monitor and
would like it hooked up to his office PC. New
monitor WOU# 20041077[Edit Inv].
Add Attachment