Service Request Ticket - # 26343

Service Request Information

CONTACT Name Hilterbrand, Lori   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 20, 2008 08:31 AM
Department Library & Media Services Phone 88441
Location Email hilterbl@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20050139[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex GX280, Pentium 4 540, 3.20GHz1M
Serial No. J32WW71 Location PDR

CPU Pentium 4-3.2GHz


OS Unknown Software

Wired NIC 00:11:43:C9:A2:1C

TECHS Submitted by Emily Warner Contact ewarner@wou.edu 88925
Primary Technician Contact ashinn06@wou.edu 88925

Tracking

Entered by Date Memo
Adam Shinn
Email

Public
Entered by Date Memo
Adam Shinn Jun 20, 2008 09:14 AM 
computer was working fine when I turned it on. I 
told the lady at the front desk to call us back 
if it starts making the noises again
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Adam Shinn Jun 20, 2008 08:51 AM 
Task reassigned to Adam Shinn.
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Emily Warner Jun 20, 2008 08:32 AM 
Ref #2 is making a loud buzzing noise and the 
tower is a lot hotter compared to the other 
towers. This computer is located on the first 
floor.
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