Service Request Ticket - # 26350

Service Request Information

CONTACT Name Keulks, Gavin   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 20, 2008 12:06 PM
Department Humanities Division Phone 88519
Location Email keulksg@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20071081[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Apple MacBook Pro, 15-inch #Z0EZ
Serial No. W88222EQYK0 Location

CPU Intel Core 2 Duo 2.4GHz 3MB shared L2 cache


OS Software Mac OS X v10.5 Leopard (includes Time Machine, Quick Look, Spaces, Spotlight, Dashboard, Mail, iChat, Safari, Address Book, QuickTime, iCal, DVD Player, Photo Booth, Xcode Developer Tools), iLife ¿08 (includes iTunes, iPhoto, iMovie, iDVD, iWeb, GarageBand), Dual Boot WIN XP Pro SP2 from P0066205, MS Office 2008 MAC from P0066182, Apple iWork v9.0.3 from P0079316

Wired NIC 00:1F:F3:CA:9F:A8


Wireless NIC 00:1F:5B:CA:FC:AB


Bluetooth NIC 00:1F:F3:A8:C8:DB

TECHS Submitted by Tricia Flaherty Contact flahert@wou.edu 88925
Primary Technician Contact ashinn06@wou.edu 88925

Tracking

Entered by Date Memo
Adam Shinn
Email

Public
Entered by Date Memo
Adam Shinn Jul 08, 2008 01:15 PM 
He came by and I walked him through the macbook 
and answered all the questions he had about it 
at the moment. He said if he had any other 
questions he would call us back.
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Adam Shinn Jun 26, 2008 12:03 PM 
Called and left him a VM asking for the best 
time to drop off the macbook
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Adam Shinn Jun 24, 2008 12:00 PM 
macbook pro has all required software and is 
ready for delivery
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Adam Shinn Jun 23, 2008 02:52 PM 
finally got bootpicker to work correctly. I am 
uploading a .dmg of the macbook pro as we do not 
have one for a mac.
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Adam Shinn Jun 20, 2008 03:32 PM 
Task reassigned to Adam Shinn.
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Tricia Flaherty Jun 20, 2008 12:36 PM 
I put this on counter in ITC008 with invoices 
and setup form, He is new to MAC and will need a 
little bit of introduction to the MAC as far as 
getting to network areas and using bootcamp(I 
will put Apple disks with laptop but please make 
sure I get them back to store)
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