Service Request Ticket - # 26363

Service Request Information

CONTACT Name Austin, Maria   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 23, 2008 09:46 AM
Department Advancement & Foundation Phone 88134
Location Email austinm@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20030629[Edit Inv] (opens in a new window) Bldg/Room UNK
Service Tag CSC0Y41 Description Dimension 4600, P4-2.80GHz
Serial No. CSC0Y41 Location Cannot locate 7/2010 email from Cara

CPU Pentium 4-2.80Ghz


OS Unknown Software MS Office Pro from P0047320 Auction!

Wired NIC 00:0C:F1:EA:5A:61

TECHS Submitted by Christian Mendez Contact chmende@wou.edu 88925
Primary Technician Contact asundkv@wou.edu 88925

Tracking

Entered by Date Memo
Audrey Sundkvist
Email

Public
Entered by Date Memo
Audrey Sundkvist Jun 23, 2008 10:16 AM 
Her NIC was disabled. I reenabled it and did a
release/renew of the IP and all is well.
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Audrey Sundkvist Jun 23, 2008 09:58 AM 
Task reassigned to Audrey Sundkvist.
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Christian Mendez Jun 23, 2008 09:49 AM 
Christine Sismondo
V00165240
csismon@wou.edu

She came in this morning and the Dell PC she is 
using is not mapping any of her drives
She has restarted her machine multiple times and 
she is still missing the H:/I:/P: etc.

she also said that she doesn't have an internet 
connection

She is in the Cottage Upstairs, she didn't know 
what room number she said. Old Conference room is 
all she could tell me.

contact: 8_9534
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