Service Request Ticket - # 26367

Service Request Information

CONTACT Name Hernandez-Hunter, Anna   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 23, 2008 11:28 AM
Department Multicultural Student Services Phone 88195
Location Email hernana@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20020571[Edit Inv] (opens in a new window) Bldg/Room ITC 207
Service Tag 4L3JT21 Description Dimension 4550, P4-2.53Ghz
Serial No. 4L3JT21 Location ITC 207 Storage (was MSSU Student Tech Library)

CPU Pentium 4-2.53GHz


OS Software

Wired NIC 00:07:E9:7E:2A:A4

TECHS Submitted by Christian Mendez Contact chmende@wou.edu 88925
Primary Technician Contact asundkv@wou.edu 88925

Tracking

Entered by Date Memo
Audrey Sundkvist
Email

Public
Entered by Date Memo
Audrey Sundkvist Jun 24, 2008 10:42 AM 
Task reassigned to Audrey Sundkvist.
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Audrey Sundkvist Jun 24, 2008 10:42 AM 
The CAT-5 was not plugged into the wall jack.
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Christian Mendez Jun 23, 2008 11:30 AM 
Several users in the office have tried to log 
into the machine

APSC 501
There is a machine in the 5th floor of APSC that 
is not letting users log in. It says that the 
Domain MASH is not available

they've restarted the machine many times.

there will be someone available there until 5pm 
today.
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