Service Request Ticket - # 26374

Service Request Information

CONTACT Name Estrada, Juana   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 23, 2008 04:51 PM
Department College of Education Phone 88052
Location Email estradaj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20070899[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell Latitude D630, 2.40GHz, 4M L2 Cache, 800MHz
Serial No. 912G7G1 Location PDR

CPU Intel Core 2 Duo T7700(4MB L2/2,4GHz/800MHz)


OS Software MS Windows Vista Business downgraded to WIN XP Pro, MS Office Pro Plus 2007 from P0065730 installed as Office Pro 2003

Wired NIC 00:1C:23:47:74:DF


Wireless NIC 00:1F:3B:6A:8E:BF

TECHS Submitted by Adam Bates Contact abates@wou.edu 88925
Primary Technician Contact

Tracking

Entered by Date Memo
Self Resolved
Email

Public
Entered by Date Memo
Audrey Sundkvist Jun 24, 2008 09:25 AM 
Duplicate of 26298
 Add Attachment
Adam Bates Jun 23, 2008 04:52 PM 
She has tried "Mash" and "This computer".
 Add Attachment