Service Request Ticket - # 26410

Service Request Information

CONTACT Name Larson, Malissa   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 25, 2008 10:56 AM
Department Disability Access Services Phone 88250
Location Email larsonm@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email

SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description

Computer Edit WOU # 20030649[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4600, P4-2.80GHz
Serial No. B660Y41 Location PDR

CPU Pentium 4-2.80Ghz


OS Unknown Software MS Office Pro from P0047320

Wired NIC 00:0C:F1:E9:FF:95


TECHS Submitted by Emily Warner Contact ewarner@wou.edu 88925
Primary Technician Contact wittb@wou.edu 89201

Tracking

Entered by Date Memo
Brian Witt
Email

Public

Entered by Date Memo
Brian Witt Jun 25, 2008 11:33 AM
Task reassigned to Brian Witt.
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Brian Witt Jun 25, 2008 11:33 AM
Her shortcut was pointing to outlook express.  I
removed express and made a shortcut on the desktop
to Outlook.  
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Brian Witt Jun 25, 2008 11:03 AM
I'll go say hello
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Emily Warner Jun 25, 2008 10:59 AM
She opened her e-mail just like normal, but 
everything is gone. An icon pops up that says 
something about Outlook Express. 

She is in a bit of a panic because all of her old 
e-mail is gone. Her login is larsonm. She will be 
in a meeting until 1:00 but she left her login 
and password on her computer so if anyone would 
like to come and take a look at it while she is 
gone they can. She does not mind if someone works 
on it while she is out of the office. 
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