Service Request Ticket

Service Request Information

CONTACT	Name	Payton, Sue	Date	Jun 25, 2008 11:45 AM
	Department		Phone	88967
	Location		Email	paytons@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Computer	Edit WOU #	20070945 (opens in a new window)	Bldg/Room	UNK
	Service Tag		Description	iMac, 24in, 2.06GHz Intel Core 2 Duo #Z0FH
	Serial No.	SQP8191CD0KM	Location	UNKNOWN
	CPU	Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)
	OS	Unknown	Software	MS Office 2008 MAC from P0065792 installed as Office2004 for MAC, Mac OS X v10.5 Leopard (includes Time Machine, Quick Look, Spaces, Spotlight, Dashboard, Mail, iChat, Safari, Address Book, QuickTime, iCal, DVD Player, Photo Booth, Front Row, Xcode Developer Tools), iLife ¿08 (includes iTunes, iPhoto, iMovie, iDVD, iWeb, GarageBand, QuickTime Pro 7 for MAC from P0068622
	Wired NIC	00:1F:5B:F3:F0:31
	Wireless NIC	00:1E:C2:C3:DF:C1
	Bluetooth NIC	00:1E:C2:98:84:2E

TECHS	Submitted by	Tricia Flaherty	Contact	flahert@wou.edu	88925
	Primary Technician		Contact	rkavanag08@wou.edu	88323

Entered by	Date	Memo
Richard Kavanagh student			Email Public
Entered by	Date	Memo
Richard Kavanagh student	Jul 11, 2008 04:56 PM	delivered and set up.	Add Attachment
Richard Kavanagh student	Jul 11, 2008 03:55 PM	Task reassigned to Richard Kavanagh.	Add Attachment
Richard Kavanagh student	Jul 11, 2008 03:54 PM	installed firefox. should be ready to go.	Add Attachment
Richard Kavanagh student	Jul 11, 2008 12:05 PM	Need to install Firefox before they go out.	Add Attachment
Richard Kavanagh student	Jul 11, 2008 11:04 AM	named, bound, and ready for delivery.	Add Attachment
Brian Witt	Jul 10, 2008 04:32 PM	Make sure these are bound.	Add Attachment
Adam Shinn	Jul 08, 2008 01:14 PM	Need to be named and bound and are ready for delivery.	Add Attachment
Adam Shinn	Jun 26, 2008 12:23 PM	iMacs have been set upand MS Office 2008 is installed.	Add Attachment
Adam Shinn	Jun 25, 2008 12:56 PM	Task reassigned to Adam Shinn.	Add Attachment
Tricia Flaherty	Jun 25, 2008 12:29 PM	there are 2 QTY iMac 24inch video editing stations for Technology Resource Center W#20070945 and W#20070946 with Setup forms under tech inboxes	Add Attachment