Service Request Ticket - # 26437

Service Request Information

CONTACT Name Saffell, Tamie   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 26, 2008 09:33 AM
Department Student Success & Advising Office Phone 88057
Location Email saffellt@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Thin Client Edit WOU # 20050042[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Sun Ray 170 Ultra-Thin Client, all-in-one with 17in Flat Panel #BAE-400-00
Serial No. MD051630364 Location PDR

CPU Unknown


OS Unknown Software

Wired NIC 00:03:BA:CC:CE:6B

TECHS Submitted by Christian Mendez Contact chmende@wou.edu 88925
Primary Technician Contact rmurphy06@wou.edu 88654

Tracking

Entered by Date Memo
Rebecca Murphy
Email

Public
Entered by Date Memo
Rebecca Murphy Jun 26, 2008 01:46 PM 
took thin client back to UCS for further examination .
 Add Attachment
Brian Witt Jun 26, 2008 09:48 AM 
Task reassigned to Rebecca Murphy.
 Add Attachment
Christian Mendez Jun 26, 2008 09:34 AM 
Tamie said that one of the thin clients is not 
getting on the login screen. It just displays the 
black screen with the sun microsystems logo

wou#20050042[Edit Inv]

The 2nd in from end along the wall.
someone will be available all day.
 Add Attachment