Service Request Ticket - # 26440

Service Request Information

CONTACT Name Kirk, Thomas   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 26, 2008 10:12 AM
Department Business Services Phone 88210
Location Email kirkt@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20051159[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Sun Ray 2 Ultra-Thin Client - NTC-10Z-00
Serial No. S0612YB9142 Location PDR

CPU Unknown


OS Software

Wired NIC 00:14:4F:0E:8C:9F

TECHS Submitted by Christian Mendez Contact chmende@wou.edu 88925
Primary Technician Contact bberkley@wou.edu 88955

Tracking

Entered by Date Memo
Brian Berkley
Email

Public
Entered by Date Memo
Brian Berkley Jun 26, 2008 11:11 AM 
Task reassigned to Brian Berkley.
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Brian Berkley Jun 26, 2008 11:06 AM 
Wasn't working on TS1, does work on TS11.
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Christian Mendez Jun 26, 2008 10:13 AM 
He has been able to print everyday before, but he 
mentions that this has happened before.

When he goes to print, NOTHING happens. He 
submits the print job, but nothing happens

Its On Winchester and said the techs would know 
what that is.

He is available most of the day
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