Service Request Ticket

Service Request Information

CONTACT	Name	Russell, Shondra	Date	Jun 26, 2008 10:14 AM
	Department	Upward Bound	Phone	88617
	Location		Email	russells@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Computer	Edit WOU #	20071103 (opens in a new window)	Bldg/Room	OFF PDR
	Service Tag		Description	Dell OptiPlex 755 2.66GHz, 4M, VT 1333MHz FSB
	Serial No.	CCWKDG1	Location	PDR
	CPU	Intel Core 2 Duo E6750(2.66GHz,4M,VT,1333MHz FSB)
	OS	Unknown	Software	oxio Creator Dell Edition and CyberLink Power DVD bundled with computer, MS Office Pro Plus 2007 from P0066182 installed as Office Pro 2003
	Wired NIC	00:21:70:03:66:1E

TECHS	Submitted by	Tricia Flaherty	Contact	flahert@wou.edu	88925
	Primary Technician		Contact	wittb@wou.edu	89201

Entered by	Date	Memo
Brian Witt			Email Public
Entered by	Date	Memo
Brian Witt	Jul 01, 2008 11:02 AM	Delivered and set up.	Add Attachment
Brian Witt	Jul 01, 2008 10:25 AM	Task reassigned to Brian Witt.	Add Attachment
Tricia Flaherty	Jun 30, 2008 02:48 PM	Cynthia Downing called to check on status says someone is there between 8-5 Monday thru Friday and they would like this station as soon as possible	Add Attachment
Brian Witt	Jun 26, 2008 12:57 PM	Named, bound, admins...ready to deliver!	Add Attachment
Brian Witt	Jun 26, 2008 12:11 PM	Imaged machine	Add Attachment
Tricia Flaherty	Jun 26, 2008 10:24 AM	optiplex 755 is in tech inbox#7 with equipment setup form, this is for a student workstation but Shondra Russell-Wynning will need admin access to setup there database for use with this station, talk with Shondra about old computer becasue I believe she wants it taken away	Add Attachment