Service Request Ticket - # 26454

Service Request Information

CONTACT Name McDaniel, Heather   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 26, 2008 04:26 PM
Department Human Resources Phone 88963
Location Email mcdanieh@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20070984[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dell OptiPlex 755, 2.66GHz, 4M, VT, 1333MHz FSB
Serial No. 9XVTBG1 Location PDR

CPU Intel Core 2 Duo E6750(2.66GHz,4M,VT,1333MHz FSB)


OS Unknown Software Roxio Creator Dell Edition and CyberLink Power DVD bundled with computer, MS Office Pro Plus 2007 from P0066182 installed as Office Pro 2003, , Adobe Acrobat Pro v7 from P0059450 transferred from W#20040689 7/2008

Wired NIC 00:1E:C9:7B:0A:41

TECHS Submitted by Stephen Pierce Contact spierce@wou.edu 88925
Primary Technician Contact rmurphy06@wou.edu 88654

Tracking

Entered by Date Memo
Rebecca Murphy
Email

Public
Entered by Date Memo
Rebecca Murphy Jun 27, 2008 08:02 AM 
Task reassigned to Rebecca Murphy.
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Rebecca Murphy Jun 26, 2008 05:12 PM 
she did need the name of her local printer. we
explained how to rename her printer and which one
was her local one. unplugged and restarted her
monitors and computer.
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Stephen Pierce Jun 26, 2008 04:27 PM 
Any time is good to come by.  ASAP.

Also needs printers set up.
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Stephen Pierce Jun 26, 2008 04:27 PM 
Just got new computer with 2 screens.  One screen 
has green tint.
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