Service Request Ticket - # 26462

Service Request Information

CONTACT Name Twyman, Todd   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 27, 2008 09:12 AM
Department Phone 88913
Location Email twymant@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20071220[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dell OptiPlex 755 2.66GHz 4M VT 1333MHz FSB
Serial No. 6HVTGG1 Location PDR

CPU Intel Core 2 Duo E6750(2.66GHz,4M,VT,1333MHz FSB)


OS Unknown Software Roxio Creator Dell Edition and CyberLink Power DVD bundled with computer, MS Office Pro Plus 2007 from P0066424 installed as Office Pro 2003

Wired NIC 00:1E:C9:7C:C3:98

TECHS Submitted by Courtney Wehner Contact cwehner05@wou.edu 88925
Primary Technician Contact rmurphy06@wou.edu 88654

Tracking

Entered by Date Memo
Rebecca Murphy
Email

Public
Entered by Date Memo
Rebecca Murphy Aug 07, 2008 03:36 PM 
Kris Dalton had me up this computer in Tiffany's
office. Kris said she would e-mail Tiffany with
the info on this computer.
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Rebecca Murphy Aug 07, 2008 02:28 PM 
the computer has been re imaged, named and bound.
will deliver today or tomorrow
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Rebecca Murphy Jul 28, 2008 05:04 PM 
I was mistaken about the WOU #. it is actually
20050142[Edit Inv]
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Tricia Flaherty Jul 24, 2008 04:08 PM 
Rebecca, Please give the W#20040142[Edit Inv] a clean 
image and return to ED 202 to either Tiffany 
Smith or Kris Dalton for ED to determine where 
it needs to be used in the FALL
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Tricia Flaherty Jul 24, 2008 04:07 PM 
Task reassigned to Rebecca Murphy.
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Rebecca Murphy Jul 03, 2008 03:22 PM 
Task reassigned to Tricia Flaherty.
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Rebecca Murphy Jul 03, 2008 03:22 PM 
located under Rebecca's tech desk.
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Rebecca Murphy Jul 03, 2008 01:26 PM 
delivered and set up computer. I asked what we
were doing with his old computer, and he said he
did not know. I took his old computer with
me(wou#20040142)
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Brian Witt Jul 03, 2008 12:34 PM 
Task reassigned to Rebecca Murphy.
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Brian Witt Jul 02, 2008 09:16 AM 
Task reassigned to Brian Witt.
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Jonathan Guillen Jul 01, 2008 01:31 PM 
User called. He is available now until 2. And is 
available Thursday from 12-2. He says someone can 
come by when he's not there, he's taken 
everything off his desktop.
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Brian Witt Jul 01, 2008 10:23 AM 
He is currently in class.  I will leave him a VM
and hopefully he will check it.
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Brian Witt Jul 01, 2008 09:33 AM 
Called, no answer. I'll check to see if anyone
else in the department can give me the OK to install.
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Rebecca Murphy Jun 30, 2008 08:56 AM 
called and left a voice mail asking about
available time.
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Rebecca Murphy Jun 30, 2008 08:40 AM 
imaged and ready for set up.
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Courtney Wehner Jun 27, 2008 09:19 AM 
The computer will be in the tech inbox #10 and 
the monitor will be on the floor below it.
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Courtney Wehner Jun 27, 2008 09:16 AM 
I tried calling to see if there would be any 
machines to pick up but he did not answer.  He 
is new faculty.
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