Service Request Ticket

Service Request Information

CONTACT	Name	Dalton, Kris	Date	Jun 27, 2008 09:38 AM
	Department	College of Education	Phone	88482
	Location		Email	daltonk@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Computer	Edit WOU #	20071104 (opens in a new window)	Bldg/Room	OFF
	Service Tag		Description	Dell OptiPlex 755 2.66GHz, 4M, VT 1333MHz FSB
	Serial No.	dcwkdg1	Location	PDR
	CPU	Intel Core 2 Duo E6750(2.66GHz,4M,VT,1333MHz FSB)
	OS	Unknown	Software	Roxio Creator Dell Edition and CyberLink Power DVD bundled with computer, MS Office Pro Plus 2007 from P0066182 installed as Office Pro 2003
	Wired NIC	00:21:70:03:6B:D0

TECHS	Submitted by	Courtney Wehner	Contact	cwehner05@wou.edu	88925
	Primary Technician		Contact	wittb@wou.edu	89201

Entered by	Date	Memo
Brian Witt			Email Public
Entered by	Date	Memo
Brian Witt	Jul 01, 2008 10:20 AM	Task reassigned to Brian Witt.	Add Attachment
Brian Witt	Jul 01, 2008 10:20 AM	New machine has been set up.	Add Attachment
Brian Witt	Jul 01, 2008 10:20 AM	The old machine (20030469) is still in ED 114D. It is not hooked up at this time.	Add Attachment
Rebecca Murphy	Jun 30, 2008 08:40 AM	imaged and ready for set up.	Add Attachment
Courtney Wehner	Jun 27, 2008 09:43 AM	The computer will be in tech inbox #11 and the monitor will be on the floor below it.	Add Attachment
Courtney Wehner	Jun 27, 2008 09:41 AM	Additional Software: MS Office Pro Plus 2007 from P0066182 installed as Office Pro 2003. The current computer and monitor found in ED 114D will stay there. They do not want it taken away, just moved to another desk.	Add Attachment