Service Request Ticket

Service Request Information

CONTACT	Name	Smith, Amanda	Date	Jun 27, 2008 03:32 PM
	Department	Deaf Studies and Professional Studies	Phone	88650
	Location		Email	smithar@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Computer	Edit WOU #	20071223 (opens in a new window)	Bldg/Room	ITC 008
	Service Tag		Description	Apple iMac 20in 2.66GHz Intel Core 2 Duo#MB324LL/A
	Serial No.	sw88172d6ze3	Location	ITC 007 Storage
	CPU	Intel Core 2 Duo E6750(2.66GHz,4M,VT,1333MHz FSB)
	OS		Software	MS Office 2008 for MAC from P0066424 installed as MS Office 2004 for MAC
	Wired NIC	00:1F:F3:53:F3:50
	Wireless NIC	00:1F:5B:C4:D6:48
	Bluetooth NIC	00:1E:C2:9A:70:17

TECHS	Submitted by	Courtney Wehner	Contact	cwehner05@wou.edu	88925
	Primary Technician		Contact	rkavanag08@wou.edu	88323

Entered by	Date	Memo
Richard Kavanagh student			Email Public
Entered by	Date	Memo
Richard Kavanagh student	Jul 14, 2008 02:13 PM	Delivered and set up.	Add Attachment
Richard Kavanagh student	Jul 14, 2008 01:41 PM	Task reassigned to Richard Kavanagh.	Add Attachment
Richard Kavanagh student	Jul 11, 2008 11:53 AM	installed office, named, and bound. ready for delivery.	Add Attachment
Courtney Wehner	Jun 27, 2008 03:35 PM	Can be found on the floor under the tech inboxes.	Add Attachment
Courtney Wehner	Jun 27, 2008 03:35 PM	Additional Software: MS Office 2008 for MAC from P0066424 installed as MS Office 2004 for MAC. New faculty needs this for summer term.	Add Attachment