Service Request Ticket - # 26484

Service Request Information

CONTACT Name Schroeder, Carl   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 27, 2008 03:49 PM
Department College of Education Phone 88729
Location Email schroedc@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20071224[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Apple iMac 20in 2.66GHz Intel Core 2 Duo#MB324LL/A
Serial No. SW8817269ZE3 Location PDR

CPU Intel Core 2 Duo E6750(2.66GHz,4M,VT,1333MHz FSB)


OS Unknown Software MS Office 2008 for MAC from P0066424 installed as MS Office 2004 for MAC

Wired NIC 00:1F:F3:55:44:7B


Wireless NIC 00:1F:5B:C4:D6:11


Bluetooth NIC 00:1E:C2:9A:24:12

TECHS Submitted by Courtney Wehner Contact cwehner05@wou.edu 88925
Primary Technician Contact sratcli@wou.edu 88925

Tracking

Entered by Date Memo
Stanley Ratcliff
Email

Public
Entered by Date Memo
Lance Jewett Sep 22, 2008 03:29 PM 
Task reassigned to Stanley Ratcliff.
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Richard Kavanagh student Sep 22, 2008 02:00 PM 
Task reassigned to Lance Jewett.
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Audrey Sundkvist Sep 22, 2008 08:28 AM 
This computer is ready to deliver.
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Tricia Flaherty Sep 15, 2008 12:21 PM 
According to the EDucation Staff Carl schroeder 
is on campus so please make an attempt to 
schedule something with Tiffany Smith or Kris 
Dalton to get this station out to him now that 
it is back from the Apple Store
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Tricia Flaherty Jul 24, 2008 04:33 PM 
This man is Deaf and Tiffany Smith asked that we 
contact her or Kris Dalton to facilitate 
delivery of this station
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Richard Kavanagh student Jul 11, 2008 03:53 PM 
There is a problem with the NIC. Won't connect to
the network. Sending to the mac store.
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Courtney Wehner Jun 27, 2008 03:51 PM 
Computer will be sitting by Adam Shinn's desk
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Courtney Wehner Jun 27, 2008 03:50 PM 
Aditional Software: MS Office 2008 for MAC from 
P0066424 installed as MS Office 2004 for MAC.

He is new faculty and needs this for summer term.
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