Service Request Ticket - # 26491

Service Request Information

CONTACT Name Marsaglia, John   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 30, 2008 10:07 AM
Department Computer Science Division Phone 88991
Location Email jcm@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20071160[Edit Inv] (opens in a new window) Bldg/Room ITC 306C
Service Tag Description Asus Eee PC 900: 8.9in display
Serial No. 85oaaq157386 Location John Maragalia's office

CPU Unknown


OS Software

Wired NIC 00:1F:C6:8F:12:1A


Wireless NIC 00:13:C4:F3:A0:D0

TECHS Submitted by Tricia Flaherty Contact flahert@wou.edu 88925
Primary Technician Contact asundkv@wou.edu 88925

Tracking

Entered by Date Memo
Audrey Sundkvist
Email

Public
Entered by Date Memo
Audrey Sundkvist Jul 03, 2008 10:18 AM 
This has been delivered.
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Audrey Sundkvist Jul 01, 2008 04:19 PM 
This is ready to be delivered (I think). It has
Office and XP - standard set up. It is missing 1
driver, but I cannot find it anywhere. It is for
"PCI Device" which is normally video card, but the
video card driver is installed (it was a
noticeable difference).
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Audrey Sundkvist Jun 30, 2008 04:16 PM 
Task reassigned to Audrey Sundkvist.
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Tricia Flaherty Jun 30, 2008 01:06 PM 
opps forgot to mention there is a large box of 
Bose Companion 3 speakers under tech inboxes 
that go with the HUMONGOUS laptop :)
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Tricia Flaherty Jun 30, 2008 10:12 AM 
I will put both laptops in tech inbox #9 with 
two setup sheets and invoice, (Bill delivered 24 
in display on invoice a couple weeks ago)
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