Service Request Ticket - # 26509

Service Request Information

CONTACT Name Townsend, Kimber   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 30, 2008 03:04 PM
Department College of Education Phone 88082
Location Email townsendk@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20040374[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4600, Intel Pentium 4, 2.80GHz, 800 FSB
Serial No. CLYHQ51 Location PDR

CPU Pentium 4-2.80Ghz


OS Unknown Software MS Office Pro 2003 from P0049368, Filemaker pro 8( installed as v7) from P0055050

Wired NIC 00:11:11:36:B3:BF

TECHS Submitted by Sarah Callaway Contact scallaway06@wou.edu 88925
Primary Technician Contact bberkley@wou.edu 88955

Tracking

Entered by Date Memo
Brian Berkley
Email

Public
Entered by Date Memo
Brian Berkley Jul 01, 2008 11:59 AM 
She is having problems downloading office
templates, likely is downloading the wrong version.
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Brian Berkley Jul 01, 2008 11:59 AM 
Task reassigned to Brian Berkley.
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Brian Berkley Jul 01, 2008 11:57 AM 
She does have admin permissions on the computer.
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Sarah Callaway Jun 30, 2008 03:05 PM 
Here until 5pm all of the days this week.  
Tomorrow out of office 1245-2, the rest of the 
week she will be around from 8:45-5.
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