Service Request Ticket - # 26533

Service Request Information

CONTACT Name Solario, Sheree   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jul 01, 2008 11:29 AM
Department Student Enrichment Program Phone 88031
Location Email solarios@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20071229[Edit Inv] (opens in a new window) Bldg/Room UNK
Service Tag C64PGG1 Description Dell Latitude D630, 2.40GHz, 4M L2 Cache, 800MHz
Serial No. c64pgg1 Location was SEP Checkout 201

CPU Intel Core 2 Duo T7700(4MB L2/2,4GHz/800MHz)


OS Unknown Software MS Windows Vista Business downgraded to WIN XP Pro, MS Office Pro Plus 2007 from P006424 installed as Office Pro 2003

Wired NIC 02:00:54:55:4E:01


Wireless NIC 00:1F:3B:CC:45:21

TECHS Submitted by Courtney Wehner Contact cwehner05@wou.edu 88925
Primary Technician Contact wittb@wou.edu 89201

Tracking

Entered by Date Memo
Brian Witt
Email

Public
Entered by Date Memo
Brian Witt Jul 02, 2008 01:39 PM 
Delivered
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Brian Witt Jul 01, 2008 02:59 PM 
Imaged, named, bound, admins - Ready to deliver!
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Brian Witt Jul 01, 2008 01:48 PM 
Task reassigned to Brian Witt.
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Courtney Wehner Jul 01, 2008 11:32 AM 
Laptop will be in tech inbox #12.
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Courtney Wehner Jul 01, 2008 11:30 AM 
Additional Software: MS Windows Vista Business 
downgraded to WIN XP Pro, MS Office Pro Plus 
2007 from P006424 installed as Office Pro 2003.

This will not be replacing anything.  It is a 
SEP checkout laptop.
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