Service Request Ticket - # 26544

Service Request Information

CONTACT Name Gabaldon Winningham, Camila   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jul 01, 2008 07:22 PM
Department Library & Media Services Phone 88653
Location Email gabaldoc@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
TECHS Submitted by Adam Bates Contact abates@wou.edu 88925
Primary Technician Contact asundkv@wou.edu 88925

Tracking

Entered by Date Memo
Audrey Sundkvist
Email

Public
Entered by Date Memo
Audrey Sundkvist Jul 09, 2008 03:22 PM 
These machines were back in place on the 3rd. (I
forgot to update the status.)
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Audrey Sundkvist Jul 03, 2008 03:27 PM 
Lori Hildebrandt said there are some users she
sees choose these machines over others, so she was
concerned about malicious attacks on the machines.

We are reimaging the machines and will set them
back up when done.
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Audrey Sundkvist Jul 03, 2008 11:41 AM 
Task reassigned to Audrey Sundkvist.
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Audrey Sundkvist Jul 03, 2008 11:40 AM 
These machines are not starting up. They get to
the select your login type (Last known good,
Normal, Safe Mode...) screen, and then restart.
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Brian Witt Jul 02, 2008 04:55 PM 
Have they tried the power button?
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Emily Warner Jul 02, 2008 10:23 AM 
Megan Duey called today and said that Ref 16 
(20070129) is now doing the exact same thing as 
Ref 15 (20070119).
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