Service Request Ticket - # 26555

Service Request Information

CONTACT Name Diehm, Deborah   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jul 02, 2008 10:42 AM
Department VP Student Affairs Phone 88423
Location Email diehmd@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20071259[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Apple iMac 20in 2.66GHz Intel Core 2 Duo#MB324LL/A
Serial No. sw88171w6ze3 Location PDR

CPU Intel Core 2 Duo E6750(2.66GHz,4M,VT,1333MHz FSB)


OS Unknown Software MS Office 2008 for MAC from P0066424 installed as MS Office 2004 for MAC

Wired NIC 00:1F:F3:54:B3:87


Wireless NIC 00:1F:5B:C4:55:01


Bluetooth NIC 00:1E:C2:98:BB:C4

TECHS Submitted by Courtney Wehner Contact cwehner05@wou.edu 88925
Primary Technician Contact 88925

Tracking

Entered by Date Memo
New Equip. Setup
Email

Public
Entered by Date Memo
Richard Kavanagh student Jul 14, 2008 04:59 PM 
delivered and set up. When the user begins work a
tech will need to ad him/her as a local admin.
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Richard Kavanagh student Jul 14, 2008 01:39 PM 
Installed Office, named, bound, and ready to deliver.
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Courtney Wehner Jul 02, 2008 10:43 AM 
Machine will be in the fee payment hallway under 
the ASWOU sign.
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Courtney Wehner Jul 02, 2008 10:43 AM 
Additional Software: MS Office 2008 for MAC from 
P0066424 installed as MS Office 2004 for MAC.

This is going to replace W#20010891[Edit Inv] in 203D.  
Debbie does not have a user name for this 
machine yet.
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