****This is an email****

Brian~

Thank you for the note.   Thanks for your time
with this situation.

I'll call if I need anything.

Thanks,

Eric

Left him a vm stating that the hard drive was dead
and so was the machine, which is out of warranty.  

Machine has been delivered and set up

The monitor he is using is WOU# 20031166

Audrey has a G5 at her desk that we can use.  I
will get it set up. 

Please set Eric Bruce up with a G5 tower from 
our surplus supply with at least 19 inch flat 
panel( see me if you can't find one I may have 
one) IF the tower has less then 1GB of RAM see 
me as well so I can order some additional RAM to 
get it there.  We need to get him a working MAC 
ASAP to replace the iMac that is toast  

****This is an email****

Eric,

The problem you are describing with the iMac is
indicative of a hardware problem that causes
overheating.  Unfortunately, your system is out of
warranty.

If we take it in to be serviced, it will be
relatively expensive, and you might want to get a
new one instead.

The problem is that the capacitors on the system
board fail and that allows voltage fluctuations
that cause the system restarts and the other
problems you are describing.

At a minimum it would require Apple to replace the
system board, and since the warranty has expired,
it will likely cost around $800-$1000. 

Eric just called and said that he is having 
issues with his computer. It often goes to the 
regular white mac screen, without the apple logo 
and then starts humming loudly. He has to reboot 
several times before it starts working again. 

He is available until 12:30 today and won't be in 
the rest of the week. Late morning/Early 
afternoon on Monday works well for him.