Service Request Ticket - # 26563

Service Request Information

CONTACT Name Winslow, Niki   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jul 02, 2008 03:09 PM
Department Natural Science Division Phone 88206
Location Email winslon@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20030472[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4600, Pentium 4 at 2.80GHz
Serial No. CC5T741 Location PDR

CPU Pentium 4-2.80Ghz


OS Unknown Software Microsoft Office 2003 Pro from P0046146 installed as Office XP Pro, Acrobat Pro v6.0 from P0046293 transfer to W#20070865

Wired NIC 00:90:27:14:B9:BF

TECHS Submitted by David Olson Contact dolson08@wou.edu 88925
Primary Technician Contact chmende@wou.edu 88925

Tracking

Entered by Date Memo
Christian Mendez
Email

Public
Entered by Date Memo
Christian Mendez Jul 03, 2008 01:01 PM 
Task reassigned to Christian Mendez.
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Christian Mendez Jul 03, 2008 01:01 PM 
she called back and said everything looks ok.

she asked me to close the task.
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Rebecca Murphy Jul 03, 2008 08:51 AM 
called and left a voice mail, asking for available
 times.
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David Olson Jul 02, 2008 03:11 PM 
She said she really needs this to be fixed.  
Won't be here for much longer this afternoon, but 
the morning would work fine.

Sounds like her profile is missing.  She said it 
still loads up, but her files and her icons are 
missing.
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