Service Request Ticket - # 26577

Service Request Information

CONTACT Name Lerum, Wilburta   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jul 03, 2008 02:55 PM
Department Student Engagement Phone 88655
Location Email lerumw@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20070440[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex 745, 2.13GHz, 2M, 1066MHz FSB
Serial No. 880F1F1 Location PDR

CPU Intel Core 2 Duo E6400(2.13GHz, 2M, 1066MHz FSB)


OS Unknown Software Windows Vista downgraded to WIN XP Pro, Microsoft Office Pro Plus 2007 from P0063312 installed as Office Pro 2003,MS OneNote2007 from P0074895

Wired NIC 00:1A:A0:70:89:73

TECHS Submitted by Christian Mendez Contact chmende@wou.edu 88925
Primary Technician Contact dougherb@wou.edu 88925

Tracking

Entered by Date Memo
Brad Dougherty
Email

Public
Entered by Date Memo
Brad Dougherty Jul 11, 2008 10:12 AM 
The restore was successful.
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Brad Dougherty Jul 09, 2008 03:53 PM 
Started a file restore of:
/fileserv/groupr/wuc/Accounting
Tech/Excel-xls/Copy machine billing logs/
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Ziad Al-sulaiman Jul 09, 2008 09:16 AM 
Willy called checking on the status of her file.
She would like to knwo when is this possible. She 
said that she is available today all day except 
from 10-11, and luch break. Her extension is 
(88655)
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Brian Berkley Jul 03, 2008 03:17 PM 
Task reassigned to Brad Dougherty.
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Christian Mendez Jul 03, 2008 02:57 PM 
She deleted the file about 5 minutes ago.

I:/Accounting Tech/copymachinebilling
its an excel document.

she needs that file restored that she deleted 
earlier today from her machine.
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