Service Request Ticket - # 26585

Service Request Information

CONTACT Name Erckenbrack, Leticia   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jul 07, 2008 09:13 AM
Department Student Enrichment Program Phone 88032
Location Email erckenbl@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20071247[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell OptiPlex 755 2.66GHz, 4M, VT 1333MHz FSB
Serial No. 8FJTGG1 Location PDR

CPU Intel Core 2 Duo E6750(2.66GHz,4M,VT,1333MHz FSB)


OS Unknown Software oxio Creator Dell Edition and CyberLink Power DVD bundled with computer, MS Office Pro Plus 2007 from P0066424

Wired NIC 00:1E:C9:7C:C6:A7

TECHS Submitted by Christian Mendez Contact chmende@wou.edu 88925
Primary Technician Contact ljewett06@wou.edu 88925

Tracking

Entered by Date Memo
Lance Jewett
Email

Public
Entered by Date Memo
Lance Jewett Oct 02, 2008 12:28 PM 
Task reassigned to Lance Jewett.
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Brian Witt Jul 10, 2008 02:15 PM 
This is the same known Outlook/Sun Java issue
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Brian Witt Jul 08, 2008 10:16 AM 
I fixed the time zone error. Need to work on
adding shared calendars
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Richard Rogers Jul 08, 2008 10:01 AM 
Letitia called today.  They need help with 
Outlook calendars and she is getting a "Time zone 
mapping failure" message.
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Brian Witt Jul 08, 2008 10:00 AM 
Task reassigned to Brian Witt.
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Christian Mendez Jul 07, 2008 09:14 AM 
She just got a new DELL pc last week and she 
needs help setting up Outlook Calendar so she can 
view the calendars of the other SEP faculty.

She is available all day everyday.
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