Service Request Ticket - # 26591

Service Request Information

CONTACT Name Solario, Sheree   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jul 07, 2008 10:35 AM
Department Student Enrichment Program Phone 88031
Location Email solarios@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20071244[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell OptiPlex 755 2.66GHz, 4M, VT 1333MHz FSB
Serial No. 7GJTGG1 Location PDR

CPU Intel Core 2 Duo E6750(2.66GHz,4M,VT,1333MHz FSB)


OS Unknown Software oxio Creator Dell Edition and CyberLink Power DVD bundled with computer, MS Office Pro Plus 2007 from P0066424 installed as Office Pro 2003, Acrobat Pro v6.0 from P0051317 transfered from W#20030733 for Sheree Soalrio Aug2008

Wired NIC 00:1E:C9:7C:BF:56

TECHS Submitted by Christian Mendez Contact chmende@wou.edu 88925
Primary Technician Contact dougherb@wou.edu 88925

Tracking

Entered by Date Memo
Brad Dougherty
Email

Public
Entered by Date Memo
Brad Dougherty Jul 08, 2008 02:01 PM 
The volume was fixed. It should be working now.
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Brad Dougherty Jul 07, 2008 12:19 PM 
Task reassigned to Brad Dougherty.
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Christian Mendez Jul 07, 2008 10:39 AM 
She is trying to save 20082009[Edit Inv] cohort 
applications.xls to the I drive folder, she gets 
this error message:

Windows delayed write failed

unable to save all the data for the file : Data 
has been lost
error maybe caused by a failure in your computer 
hardware or network connection.

She is trying to save it to: I:/SEP/Application 
Information/ 08-09 folder

she was able to save on the desktop just fine.

She is available all day today.
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