Service Request Ticket - # 26599

Service Request Information

CONTACT Name Price, Michele   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jul 07, 2008 01:15 PM
Department International Education & Development Phone 88493
Location Email pricemv@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20030854[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4600, P4-2.80GHz
Serial No. F6F0Y41 Location PDR

CPU Pentium 4-2.80Ghz


OS Unknown Software MS Office Pro 2003 from P0047320, FileMaker Pro 7 License from P0052260, Macromedia Contribute 3 with CPS from P0056987, Adobe Creative Suite 2 Premium WIN License from P0053186

Wired NIC 00:0C:F1:EA:34:7E

TECHS Submitted by Sarah Callaway Contact scallaway06@wou.edu 88925
Primary Technician Contact dougherb@wou.edu 88925

Tracking

Entered by Date Memo
Brad Dougherty
Email

Public
Entered by Date Memo
Brad Dougherty Jul 08, 2008 02:00 PM 
The volume was full. It should be ok now.
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Sarah Callaway Jul 07, 2008 01:20 PM 
She, or Sarah (her assistant) should be there 
until 4:45
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Brian Berkley Jul 07, 2008 01:19 PM 
Task reassigned to Brad Dougherty.
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Sarah Callaway Jul 07, 2008 01:17 PM 
She is unable to save to the I drive (and her 
student employees are also unable to save to the 
I drive), it used to happen all the time, was 
looked at, and has been happening periodically 
since then.  She would like it looked at ASAP 
because they are doing reports today.  The second 
computer it is happening on (student worker 
computer) is WOU# 20020078[Edit Inv].
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