Service Request Ticket - # 26604

Service Request Information

CONTACT Name Hilterbrand, Lori   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jul 07, 2008 02:01 PM
Department Library & Media Services Phone 88441
Location Email hilterbl@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20060075[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description HP LaserJet 4350DTN Printer #Q5409A#ABA
Serial No. SCNGXD73095 Location PDR

Model PQ5409A Hostname
Notes fuser replacement under maintenance 12-2008 from P0068679, Maint Kit from P0073609 Jan 2010, fuser replacement Feb2011 from P0078821 SR#41165 Ink/Toner Refill HP 42A or HP 42X

Wired NIC 00:14:38:D2:B8:0D

TECHS Submitted by Sarah Callaway Contact scallaway06@wou.edu 88925
Primary Technician Contact wehnera@wou.edu 88624

Tracking

Entered by Date Memo
Adam Wehner
Email

Public
Entered by Date Memo
Adam Wehner Jul 09, 2008 09:38 AM 
Printers are good to go.
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Brian Berkley Jul 08, 2008 01:43 PM 
Task reassigned to Adam Wehner.
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Sarah Callaway Jul 07, 2008 02:02 PM 
Room 108.  These printers (Wou # 20060076[Edit Inv] for the 
second), will not allow anyone to print double 
sided.
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