Service Request Ticket - # 26622

Service Request Information

CONTACT Name Bentley, Larry   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jul 08, 2008 02:32 PM
Department University Computing Solutions Phone 88975
Location Email bentleyl@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20040989[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex GX280, Pentium 4 Processor 540
Serial No. BZ8MS71 Location PDR

CPU Pentium 4-3.2GHz


OS Unknown Software MS Office Pro 2003 from P0053572, transfered from W#20020707 7/06- Visio 2003 PRO from P0053186, Adobe Creative Suite 2 WIN from P0054879, Dreamweaver MX from P0037637(Library QTY24), Roxio EMC Suite v8 from P0058405

Wired NIC 00:12:3F:88:A1:C3

TECHS Submitted by Jonathan Guillen Contact jguille@wou.edu 88925
Primary Technician Contact bberkley@wou.edu 88955

Tracking

Entered by Date Memo
Brian Berkley
Email

Public
Entered by Date Memo
Brian Berkley Jul 08, 2008 03:16 PM 
Had removed larry from the lib* LDAP groups, he
still needed access to the lib-vps.
 Add Attachment
Brian Berkley Jul 08, 2008 03:16 PM 
Status changed to: Waiting for Contact
 Add Attachment
Jonathan Guillen Jul 08, 2008 02:33 PM 
Larry says Bill had VPS's files that were once on
their own I: drive have been copied to the Z:
drive, but neither he or his student workers are
able to access the files.
Add Attachment