Service Request Ticket - # 26652

Service Request Information

CONTACT Name Manning, Joshua   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jul 10, 2008 10:05 AM
Department Athletics Phone 88516
Location Email manningj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20050056[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex GX280, Pentium 4 540, 3.20GHz1M
Serial No. F0NWW71 Location PDR

CPU Pentium 4-3.2GHz


OS Unknown Software

Wired NIC 00:12:3F:8E:74:B9

TECHS Submitted by Christian Mendez Contact chmende@wou.edu 88925
Primary Technician Contact wittb@wou.edu 89201

Tracking

Entered by Date Memo
Brian Witt
Email

Public
Entered by Date Memo
Brian Witt Jul 15, 2008 12:22 PM 
Installed
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Brian Witt Jul 15, 2008 10:39 AM 
I am to meet with him at noon today for the install
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Sarah Callaway Jul 14, 2008 01:35 PM 
He'll be around all afternoon today, and tomorrow 
he will be on campus, but at camp, but could make 
it from 12-2.  He'll give the index number when 
we call his cell.  His cell phone 503-269-5577
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Brian Witt Jul 11, 2008 11:38 AM 
Called, no answer. Didn't leave VM.
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Brian Witt Jul 10, 2008 11:10 AM 
Left a VM asking for an index code so we can bill
them the $17 for the card.  We have the cards in
inventory, and one is on my desk to be installed
once we get the billing code.
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Brian Witt Jul 10, 2008 11:05 AM 
Task reassigned to Brian Witt.
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Christian Mendez Jul 10, 2008 10:07 AM 
On Saturdays when they record the games, they 
need the firewire card to upload it to the 
machine and upload them to a football website 
that they are a part of.

He said they need an IEE-1394 card

Machine is DELL PC not a Mac

Machine is located in OPE 106

He said to call him on his cell:
503.269.5577
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