Service Request Ticket - # 26654

Service Request Information

CONTACT Name Hilterbrand, Lori   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jul 10, 2008 10:12 AM
Department Library & Media Services Phone 88441
Location Email hilterbl@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20060758[Edit Inv] (opens in a new window) Bldg/Room UNK
Service Tag Description Mac mini #Z0DM
Serial No. G87222TUW0D Location WAS HL108 Student Lab

CPU Intel Duo Core T2400(2MB/1.83GHz/667MHz)


OS Software Microsoft Windows XP Pro with Service Pack 2 from P0061501, MS Office Pro Plus 2007 and Pro 2004 order#2818,

Wired NIC 00:16:CB:A9:99:C1


Wireless NIC 00:17:F2:53:BD:4D

TECHS Submitted by Christian Mendez Contact chmende@wou.edu 88925
Primary Technician Contact wittb@wou.edu 89201

Tracking

Entered by Date Memo
Brian Witt
Email

Public
Entered by Date Memo
Brian Witt Jul 10, 2008 01:25 PM 
OLD MINI: 20060758[Edit Inv]

NEW MINI: 20060654[Edit Inv]

Inventory updated
 Add Attachment
Brian Witt Jul 10, 2008 01:25 PM 
I replaced the bad mini with a mini we had in the
tech area
 Add Attachment
Brian Witt Jul 10, 2008 10:29 AM 
Task reassigned to Brian Witt.
 Add Attachment
Christian Mendez Jul 10, 2008 10:13 AM 
Its a MAC MINI #16 in HL 108

When it tries to boot back up, it just displays 
the gray screen for a long long time.

when you touch the power button it shuts down 
automatically

the room is available all day.
 Add Attachment