Service Request Ticket - # 26671

Service Request Information

CONTACT Name Beaver, Scott   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jul 14, 2008 10:37 AM
Department Natural Science Division Phone 88205
Location Email beavers@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20030387[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Inspiron 600m, Pentium M-1.4GHz, 14.1 SXGA+, 32MB video
Serial No. 7KQTT31 Location PDR

CPU Pentium M-1.40GHz


OS Unknown Software MS Office Pro 2003 from P0045304 installed as Office XP Pro, DreamWeaver MX 2004 from P0052818 & Adobe Acrobat Pro v9 WIN from P0067126 transferred July 2009 to W#20081109 for Math dept

Wired NIC 00:0B:DB:DE:E2:9A


Wireless NIC 00:04:23:8F:54:32

TECHS Submitted by Patrick Shanley Contact pshanley05@wou.edu 88925
Primary Technician Contact flahert@wou.edu 88925

Tracking

Entered by Date Memo
Tricia Flaherty
Email

Public
Entered by Date Memo
Tricia Flaherty Aug 18, 2008 01:03 PM 
okay I created Service REQ # 27190 and this 
should be good to go
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Tricia Flaherty Jul 21, 2008 11:47 AM 
I'm working with Scott to process an order to get
both Math dept laptops(W#20030387[Edit Inv] and 20031358)
newer versions of Acrobat Pro ordered, Both
laptops will be unavailable for install this week
But once license ahas been bought and processed I
will change status of request for install
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Brian Berkley Jul 15, 2008 10:10 AM 
Task reassigned to Tricia Flaherty.
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Patrick Shanley Jul 14, 2008 10:38 AM 
requesting an upgrade to his standard adobe 
version on his faculty computer, he said he would 
be here today and tomorrow and to contact to 
schedule a service time.
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