I talked to Konnie. she was wondering if she was
missing something, she thought that she could log
on a mac the same way you could on a PC. I told
her that I could create a new account, but she did
not necessarily want that. I then told here that
if she ever want a new user to give us a call. I
told her that I would close her task and she said
that was fine. 

was not in her office.

gone to take a look.