Service Request Ticket - # 26677

Service Request Information

CONTACT Name McDaniel, Heather   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jul 14, 2008 01:45 PM
Department Human Resources Phone 88963
Location Email mcdanieh@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20070984[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dell OptiPlex 755, 2.66GHz, 4M, VT, 1333MHz FSB
Serial No. 9XVTBG1 Location PDR

CPU Intel Core 2 Duo E6750(2.66GHz,4M,VT,1333MHz FSB)


OS Unknown Software Roxio Creator Dell Edition and CyberLink Power DVD bundled with computer, MS Office Pro Plus 2007 from P0066182 installed as Office Pro 2003, , Adobe Acrobat Pro v7 from P0059450 transferred from W#20040689 7/2008

Wired NIC 00:1E:C9:7B:0A:41

TECHS Submitted by Sarah Callaway Contact scallaway06@wou.edu 88925
Primary Technician Contact rkavanag08@wou.edu 88323

Tracking

Entered by Date Memo
Richard Kavanagh student
Email

Public
Entered by Date Memo
Richard Kavanagh student Jul 14, 2008 04:12 PM 
Installed and working.
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Tricia Flaherty Jul 14, 2008 04:03 PM 
T:\Adobe Acrobat\Acrobat  Pro 7 is in CS  here is
were to find it
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Richard Kavanagh student Jul 14, 2008 03:56 PM 
Trisha was able to track down her license info for
me. She is using Acrobat pro 7.
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Richard Kavanagh student Jul 14, 2008 03:19 PM 
Called Heather to try to track down what version
of Acrobat she has a SN for.
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Richard Kavanagh student Jul 14, 2008 02:49 PM 
Task reassigned to Richard Kavanagh.
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Sarah Callaway Jul 14, 2008 01:46 PM 
****This is an email****
 
Hey! I am having some issues with my adobe 
information from my old computer. I'm assuming it 
must not have gotten transferred to my new 
computer, but I need to have the ability to 
change documents to PDF. I am unable to locate 
this process in my Word documents, etc.....
Is it possible to take the old Adobe from my 
other computer and put it on my new computer? I'm 
assuming our office paid for it at some point. 
 
Thanks so much, 
Heather 

Heather M McDaniel | Employment & Benefits 
Specialist | Western Oregon University| 
mcdanieh@wou.edu | O:  503.838.8963| F:  
503.838.8144
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