Service Request Ticket - # 26687

Service Request Information

CONTACT Name Dalton, Kris   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jul 14, 2008 03:55 PM
Department College of Education Phone 88482
Location Email daltonk@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email

SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description

Printer Edit WOU # 20071025[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description HP LaserJet P4515x Laser Printer #CB516A#ABA
Serial No. CNDY105524 Location PDR

Model CB516A Hostname
Notes The original printer for Bookstore W#20071018 was swapped with this one due to an long RMA process Ink/Toner Refill

Wired NIC 00:1B:78:27:D0:2F


TECHS Submitted by Courtney Wehner Contact cwehner05@wou.edu 88925
Primary Technician Contact flahert@wou.edu 88925

Tracking

Entered by Date Memo
Tricia Flaherty
Email

Public

Entered by Date Memo
Tricia Flaherty Mar 13, 2009 03:12 PM
Status changed from (1) Pending to (5) Completed
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Adam Wehner Oct 17, 2008 08:10 AM
Task reassigned to Tricia Flaherty.
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Courtney Wehner Jul 14, 2008 03:59 PM
The printer is sitting on the back counter by 
the tech office.
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Courtney Wehner Jul 14, 2008 03:58 PM
Kris said they were not ready for this printer 
to be setup yet in ED 142.  Tricia told them we 
would not store it for them so it needs to be 
delivered to ED 142 but NOT setup there yet.

It will eventually replace "Guppy" but it will 
not have the same name.  

They did not want to pay for the extra jack so 
the new printer is going to sit there until Fall 
when they either take Guppy out of there, or pay 
for another jack.

I have put a sign on the printer so the ED 
department knows who to call when they are ready 
for it.

If you have questions just ask me or Tricia.

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