Service Request Ticket - # 26703

Service Request Information

CONTACT Name Flaherty, Tricia   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jul 15, 2008 01:43 PM
Department University Computing Solutions Phone 88904
Location Email flahert@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20071216[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dell Latitude D630 2.50GHz, 6M L2 Cache, 800Mhz
Serial No. 69B4GG1 Location PDR

CPU Intel Core 2 Duo T7700(4MB L2/2,4GHz/800MHz)


OS Unknown Software MS Windows Vista Business downgraded to WIN XP Pro, MS Office Pro Plus 2007 from P0066424 upgraded from Office 2003 on 2/22/2008

Wired NIC 02:00:54:55:4E:01


Wireless NIC 00:1F:3B:CB:A7:11

TECHS Submitted by Courtney Wehner Contact cwehner05@wou.edu 88925
Primary Technician Contact rkavanag08@wou.edu 88323

Tracking

Entered by Date Memo
Richard Kavanagh student
Email

Public
Entered by Date Memo
Richard Kavanagh student Jul 15, 2008 02:48 PM 
Imaged and delivered.
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Richard Kavanagh student Jul 15, 2008 02:25 PM 
Task reassigned to Richard Kavanagh.
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Courtney Wehner Jul 15, 2008 01:44 PM 
This laptop will be in tech inbox #10.
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Courtney Wehner Jul 15, 2008 01:43 PM 
Tricia will add additional software later.

This only needs the basic imaging and then 
brought back to Tricia's desk...NOT delivered. 

This faculty member will not be here until 
September.
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