Service Request Ticket - # 26704

Service Request Information

CONTACT Name Flaherty, Tricia   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jul 15, 2008 01:48 PM
Department University Computing Solutions Phone 88904
Location Email flahert@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20070872[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dell Inspiron 1720, 2.4GHz, 800Mhz, 3M L2 Cache
Serial No. CRTF5G1 Location PDR

CPU Intel Core 2 Duo T8300(2.4GHz, 800Mhz,3ML2)


OS Unknown Software Windows Vista Bus Ed downgraded to WIN XP Pro, Microsoft Office PRO Plus 2007 License from P0065631, installed on personal and SUM2013 on new station Camtasia Studio v8 WIN from VISA2012003301

Wired NIC 02:00:54:55:4E:01


Wireless NIC 00:1F:3A:A1:BA:70

TECHS Submitted by Courtney Wehner Contact cwehner05@wou.edu 88925
Primary Technician Contact rkavanag08@wou.edu 88323

Tracking

Entered by Date Memo
Richard Kavanagh student
Email

Public
Entered by Date Memo
Richard Kavanagh student Jul 15, 2008 03:13 PM 
imaged and delivered.
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Richard Kavanagh student Jul 15, 2008 02:25 PM 
Task reassigned to Richard Kavanagh.
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Courtney Wehner Jul 15, 2008 01:49 PM 
Laptop will be in tech inbox #11.
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Courtney Wehner Jul 15, 2008 01:49 PM 
Tricia will add additional software later.

This only needs the basic imaging and then 
brought back to Tricia's desk...NOT delivered. 

This faculty member will not be here until 
September.
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