Service Request Ticket - # 26720

Service Request Information

CONTACT Name Templeton, Jeffrey   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jul 16, 2008 12:07 PM
Department Natural Science Division Phone 88858
Location Email templej@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20070530[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dell OptiPlex 745 2.13GHz, 2M, 1066FSB
Serial No. 2Y8L5F1 Location PDR

CPU Intel Core 2 Duo E6400(2.13GHz, 2M, 1066MHz FSB)


OS Unknown Software MS Win Xp Pro installed, MS Office Pro 2007 from P0064260 installed as Office Pro 2003

Wired NIC 00:1A:A0:7B:CF:80

TECHS Submitted by Courtney Wehner Contact cwehner05@wou.edu 88925
Primary Technician Contact rkavanag08@wou.edu 88323

Tracking

Entered by Date Memo
Richard Kavanagh student
Email

Public
Entered by Date Memo
Richard Kavanagh student Jul 23, 2008 10:24 AM 
Delivered and set up.

Jeff Templeton kept the old computer W#20020190[Edit Inv]
and a monitor W#20031082[Edit Inv].
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Richard Kavanagh student Jul 22, 2008 05:24 PM 
Task reassigned to Richard Kavanagh.
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Richard Kavanagh student Jul 22, 2008 11:23 AM 
Called Jeff Templeton back and found out that he
has a vendor that will come by to set up and
calibrate the microscope software.
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Richard Kavanagh student Jul 21, 2008 03:53 PM 
Called both Jeff Templeton and Bryan Dutton
looking for a lead on this software. Left voice
mails for both.
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Richard Kavanagh student Jul 17, 2008 04:39 PM 
I'm having trouble finding the Leica Microscope
Application Suite. I called Niki Winslow to try to
find someone who would know about this but got her
voice mail.
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Richard Kavanagh student Jul 17, 2008 11:34 AM 
imaged, named, bound, admins added, installed fire
wire card, installed all software except Image Pro
Plus and printer drivers. these can be installed
on location
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Brian Witt Jul 17, 2008 10:24 AM 
Imaged the machine
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Courtney Wehner Jul 16, 2008 12:30 PM 
Monitor: 20070999[Edit Inv]

Computer and firewire card will be in tech inbox 
#1. The monitor will be on the floor.
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Courtney Wehner Jul 16, 2008 12:29 PM 
Additional Software: MS Win Xp Pro installed, MS 
Office Pro 2007 from P0064260 installed as 
Office Pro 2003. Standard Windows software, 
microsoft office pro 2003 ArGIS9.2 (ArcInfo 
level install with all extensions); Leica 
Miscroscope Application Suite; Image Pro Plus 
5.0 (Templeton has software media/site 
license).  Peripherals: Firewire card for 
connection to digital microscope; 2007 WFP; 
Cannon FS400 Slide Scanner.

This will be replacing W#20020190[Edit Inv]. Monitor is 
labled "Newberry Volcano" located in SE corner 
of room. Printer Services/Drivers: water-boy 
(set as default; HP laserjet 2430dtn); NS218a 
(HP deksjet 1220c); GIS Plotter PS (HP 1055CM-
post script); GIS Plotter HPGL (HP1055CM-HPGL 
driver)
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